Capture & Sustain Business Processes

972.447.8340

Process-centric Content Management and Measurement solution enables employees to intuitively access process-centric content and measurements as they perform the actual business process.

Customers are enthusiastic about the solution because it addresses three previously un-met needs:

Capture and Transfer of previously undocumented tacit and tribal knowledge
Identification, Distillation, and Transfer of best practices for effective propagation throughout the company.
Knowledge creation by effective collection and analysis of key operating variables that have the most significant impact on financial performance.

SigmaFlow’s unique process-centric approach provides fit-for-purpose flexibility and sustaining process governance.

The solution is a hybrid of a Business Process Analysis (BPA) and Enterprise Content Management (ECM) solutions. The BPA aspect provides intuitive process-centric navigation, filtering and measurements. The ECM provides process knowledge, practice knowledge (improvement synopsis), and Web 2.0 dialog with subject matter experts.

What differentiates this solution from other BPA and ECM solutions is the emphasis on manual processes, integrating with employee workspace, capturing & transferring tacit knowledge, measurements to vet knowledge and ensure sustaining process gains, and tabulation of the frequency and quality of participation.

Key Differentiators	Benefits
APQC and SCOR process standards are pre-loaded	Easy to get started. Jump-start your process analysis efforts by starting with proven standards and modify as needed to mirror your processes
Benchmark your process performance against industry averages	Quickly identify the highest ROI improvement opportunities
Time-based process scorecarding	Ensure process gains are sustained. When problems occur, drill-down to identify root causes.
Central collection of operations input variables	Identify key operating variables that have the greatest impact on financial performance
Process-centric Content Management	Intuitive navigation and filtering for capture and transfer of tacit and tribal knowledge.
Process-centric Employee Development Training	Process-centric architecture enables easy creation of workflow blended learning training modules
Business intelligence tools for measuring online behavior	Reward knowledge sharting

“Every day that a better idea goes unused is a lost opportunity. We have to share more, and we have to share faster. I tell employees that sharing and using best practices is the single most important thing we can do.”

— Ken Derr, Chairman & CEO, Chevron Corporation

Resources

Hover here, then click toolbar to edit content

| |