SigmaFlow, L.L.C., is pleased to announce Louis Riendeau has accepted the role of Director of Professional Services. Within his new assignment, Riendeau will lead SigmaFlow’s Professional Services implementation team, working on best-in-class workflow platforms configured to solve customers’ unique problems in the NERC compliance and oil and gas industry.
Jim Janicki, CEO for SigmaFlow said, “It is very fortunate that we have someone of Louis’ caliber to fulfill this new role to increase our customer focus.” Riendeau’s experience leading projects to solve customer business challenges with use of SigmaFlow’s technology, workflow automation and business process will strengthen the company’s mission.
“I was attracted by the company’s dedication to its customers, and it’s an honor to be asked to head this area of the company.”, Riendeau said. Louis says that his key focus is on implementation delivery by his staff and ensuring the overall quality of customer projects. He added, “I want to help share best practices with our clients to help transform their business.”
Riendeau will be working from SigmaFlow’s headquarters in Frisco, Texas. Louis has worked with SigmaFlow for the past four years, where he gained invaluable experience working as a Solution Architect prior to accepting his new position. His combination of education and experience in delivering business solutions that enhance customer operating and cost efficiencies has helped Louis make an easy transition into his new role.
Riendeau combines his passion for solving complex business problems, with innovative, practical and cost-effective approaches. He began his career originally as a software developer and systems integrator. Having worked on everything from design to development to support has given Louis a holistic view of the entire end-to-end process.
Prior to coming to SigmaFlow, Louis worked in the Enterprise Solutions arena for the previous 10 years. Louis has worked in New York and Santiago, Chile and has studied abroad. He continues to enjoy international travel in his free time. Riendeau received his Bachelor’s degree in Business Administration with a double major in Management Computer Systems and Spanish from the University of Wisconsin – Whitewater in 2003.
SigmaFlow is a leading provider of Process Execution solutions. The company’s NERC Compliance Solution is a real-time, evidentiary based software solution that solves the challenges of CIP & 693 Compliance. The SigmaFlow Compliance Solution manages all documents, data, and work activities while automatically collecting and building the evidence for NERC compliance in a real-time repository. SigmaFlow products place a strong emphasis on embedding domain knowledge through a process-driven template-based-architecture. Contact us at firstname.lastname@example.org to learn more.