At SigmaFlow, we are committed to your success.
That’s why our skilled professional services team, trainers, support specialists, and consulting partners are available to help you get the most out of your solution, accelerate your ROI, and reduce your risk. Our suite of services-including consulting, education, and support services-can be customized to fit the unique needs of your organization.
The focus of SigmaFlow’s Professional Services offerings and our strategic consulting partnerships is to educate, train, and develop the client into an independent user. SigmaFlow begins each project by working with the client and project management team to create a detailed project plan that will help specify each process that must be completed in each phase of the deployment.
SigmaFlow provides comprehensive professional services in the following areas:
Requirement gathering sessions are performed to gather details that are necessary for a successful installation. SigmaFlow Professional Services works with the client to gather requirements that will serve as input into the optimal or customer requested procedures.
Implementation and Deployment
Prior to deployment, our Professional Services team will review and implement best practices guidelines with you to ensure a greater level of success while you roll out the SigmaFlow solution and begin using it within your organization.
Professional Services walks through many points of customization for the SigmaFlow solution, such as branding the application to the customer’s specification, defining administrator groups and facilitating the creation of customized workflows, and supplying a series of templates for the customer to automate administrative duties.
A detailed training program is put in place to get client administrators up to speed on all the features of the SigmaFlow solution. We have different options to fit your organization’s needs.
- Classroom – Instructor-led training
- eLearning – Self-paced training
- Online Searchable Help